Personal Safety App

About Us

FRIENDO is a nearby safety app built for everyone. It works as your personal safety companion that stays with you wherever you go. The app is designed to help people in real-life emergency situations where quick support from nearby people can make a big difference. FRIENDO focuses on fast action, trusted users, and community-based
help instead of depending only on police or distant contacts.

Key Features of Friendo App

High Alert (Emergency Mode)

Allows users to trigger an immediate high-priority alert during life-threatening situations.

Request Help

Enables users to request assistance in urgent but non-life-threatening situations, such as feeling unsafe or needing immediate local support.

Real-Time Location Sharing

Shares live location only during an active alert or help request, helping responders reach the user quickly and accurately.

Nearby Community Alerts

Notifies verified Friendo users in the surrounding area to increase the chances of fast on-ground help.

Emergency Contact Notifications

Automatically sends alerts to pre-added emergency contacts whenever a help request or high alert is triggered.

Verified User System

Uses identity verification to reduce fake accounts and misuse, ensuring a trusted and responsible user community.

Mutual Visibility for Safety

Both the helper and the person seeking help are informed about each other, improving transparency and safety on both sides.

Privacy-Controlled Alerts

User data and location are shared only during active alerts and stop automatically once the situation is resolved.

Simple & Fast Onboarding

Easy setup with mobile verification and emergency contact configuration so users can start using safety features quickly.

Blood & Platelets (Blood Bank) Feature

Allows any user to raise a blood or platelets request through the Blood Bank section. Requests include receiver name, city, mobile number, and blood group.

City-Based Blood Request Visibility

Blood and platelets requests are shown only to users within the selected city, ensuring relevance and quicker response from nearby donors.

Free Core Safety Features

Essential safety and emergency features are available without mandatory payment, making the app accessible to everyone.

Real-Life Situations Where FRIENDO
Can Save Lives

Feeling Unsafe or Being Followed

If someone is following you, chasing you, or making you uncomfortable, you can raise an emergency alert with one tap. Your emergency contacts and nearby verified users get notified instantly. Nearby users can call you, stay connected, and help you move toward a safer location.

Late-Night Travel Emergencies

Imagine your car breaks down or a tyre gets punctured late at night while you are far from your city. FRIENDO connects you with verified users nearby who can guide you, call you, or help you find safe roadside support. This quick response can prevent panic and unsafe decisions.

Medical Emergencies at Home

If someone faces a sudden medical issue and cannot make multiple calls, FRIENDO allows them to raise a help request instantly. Nearby users and emergency contacts are alerted at the same time. This is especially helpful for elderly people or anyone living alone.

Senior Citizens Living Alone

When an elderly person feels unwell, falls, or needs urgent assistance, they may not be able to explain the situation clearly. FRIENDO lets them request help in one tap. Verified nearby users can reach out quickly and assist until family or medical help arrives.

Women Safety in Public Places

If a woman feels unsafe in a public place, public transport, or during late working hours, FRIENDO provides instant community support. Nearby verified users can call, guide, and stay connected until the situation is under control.

Emergency Support During Travel or New Cities

When traveling alone in an unfamiliar city, help from known contacts may be far away. FRIENDO connects you with verified people nearby who can respond faster. This makes solo travel safer and more confident.

Quick Access to Government Emergency Help

In high-stress situations, people often forget emergency helpline numbers. FRIENDO keeps important government emergency contacts available inside the app. This helps users take quick action without wasting time searching.

All FRIENDO Users Are KYC Verified

At FRIENDO, trust and safety come first. Every user must complete a strict verification process before becoming part of the nearby help network.
This ensures that help always comes from real and verified people.

Mobile & Email OTP Verification

Every user verifies their mobile number and email address through OTP. This confirms that the contact details are genuine and active.

1 Government ID & Address Verification

Users upload a government-issued ID and address proof. Our team manually verifies the document details, including name, date of birth, and address.

2 Photo Verification

Users upload a clear profile photo. We manually match the photo with the submitted government ID to confirm identity.

3 Manual Review by Our Team

All submitted data goes through manual checking. We do not rely only on automation. Each profile is reviewed carefully to avoid fake or misleading accounts.

4 Phone or Video Call Verification (If Needed)

If we find any suspicious or unclear information, our team conducts a phone call or video call to verify the user directly before approval.

5 Continuous Account Monitoring

Verification does not stop after signup. We continuously review accounts and user activity to maintain a safe and trusted community.

6 FRIENDO Safety Features – Comparison

Feature	Trigger High Alert	Request Help
Purpose	Used when life is at immediate risk (do-or-die situation)	Used for non-critical help and assistance
Alert Level	Highest priority emergency alert	Normal help request
Nearby Users Notified	Yes, all nearby verified users receive instant alerts	Yes, nearby verified users are notified
Emergency Contacts Notified	Yes, emergency contacts receive SMS (and WhatsApp in future)	No
Government Bodies Notified	May be informed in the future through supported channels	No
Location Sharing	Live location is shared via app and text automatically	Location shared only inside the app
Response Window	Volunteer will not see response window. Direct call button will be there.	Volunteers can respond based on request details and then call.
Call Option for Volunteers	Direct call button visible immediately	No direct call, response depends on message.
Communication Mode	Text+ notifications+ WhatsApp	App-to-app notifications only
Best Used When	Life-threatening danger, medical emergency, serious risk	Roadside help, guidance, non-critical support

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01

Active Monitoring During Emergencies

In case of a High Alert or emergency situation, our volunteers and management team stay in touch with both the help seeker and the helper. This ensures that the situation is being handled properly and no one is left unsupported.

02

Mutual Safety Notifications

When a volunteer (Vinod) agrees to help a person in need (Neha), the system informs both sides for safety.

The volunteer Vinod’s emergency contacts receive a notification that Vinod is going to help Neha, along with basic contact details and location.
The help seeker Neha emergency contacts receive a notification that Vinod is coming to help Neha, along with volunteer Vinod’s basic details and Location.

03

User Transparency Inside the App

We display important user information such as age and Karma Score. This helps users understand who they are helping or who is coming to help them, and make informed decisions instead of trusting blindly.

04

Smart Safety Recommendations

We recommend users connect with at least two different people from different age groups when seeking help. We also advise informing a nearby family member or trusted person about who is coming for assistance and staying in touch with them until the situation is resolved.